Frequently Asked Questions

Configuration tab of a questionnaire.

Start by choosing a name for your Faq.

This name is mandatory at least in the default language of the shop.

If your site is multilingual, you have the choice to do the translations or not.

If it is missing in a language other than the default language, the faq will not be displayed in that language.

Then choose the type of questionnaire, here FAQ.

It is important to remember that once the type is selected and saved, it is not possible to go back and change for example a Faq in Quiz and vice versa.

For the following options, you do not have to decide immediately, because these options are also configurable in the list of questionnaires once the registration is done.

The option List, allows or not the Faq to appear in the page which lists all the allowed faqs.

The option Blocks, allows or not the Faq to appear in the general blocks (left column, right column, home page and footer) that you decided to allow in the configuration of the General Front.

The Pop-up option allows or not the Faq to appear in the modal window that opens on the My Account page and the order confirmation page, if you have enabled this option in the general configuration page of the Front.

The start date is by default to the current date, to change it click in the field and choose the date and time that suit you.

The description is optional but recommended to explain what the user will find in this Faq in particular, it should be remembered that you can create several independent Faqs from each other.

This description appears (cleared from the Html code) in the blocks (left, right, home page and footer) and as such in the Faq list page as well as in the page dedicated to it in particular.

The Faq list page has an Url of the type www.yoursite.xxx/faq by default (depends on the rewrite in the general configuration of the front),

And the page dedicated to a faq is at the address below the rewritten Url field of the questionnaire configuration.

Adding an image is optional:

If you choose not to do so, the default image that can be set in the General configuration of the Front will appear in the blocks as well as on the list page and the page dedicated to the Faq provided that you do not prohibit the display in the same general configuration page of the Front.

If you want to add one you just click in the field and choose an image on your computer, you will can afterward modify it or delete it if necessary.

It is possible to request a resize of the image when it is downloaded, for this you have to indicate in the Picture size list to what extent the resizing is carried out.

2 possibilities, width or height.

Then enter below the new dimension in px without adding px at the end (for example 200 for 200px)

For indication, only the page dedicated to the Faq accepts the original format of your image, for the page List the width is reduced to 100 px and in the blocks the pictogram is 30 px width.

If you choose not to specify a legend in your image, the name of the questionnaire will be put in place, otherwise it will be your legend that will be integrated in the image tag.

The meta title is the title of the page dedicated to the Faq, this one appears in the script as well as in the tab of the browser, it is an important referencing element.

The meta description is inserted in the script of the site, it is also an important element of referencing.

Meta keywords are elements of less importance for SEO but are also inserted in the script of the site. In the case of a Faq, they also serve for dedicated search if you have enabled this option in the general configuration of the Front.

Save your creation or modification, after reloading, the Faq will appear in the list of questionnaires and new tabs will be available to continue the setting.